Frequently Asked Questions
If you have allowed a reasonable time to elapse and you have not received payment, you should send a message to the buyer reminding them that they need to pay.
If you have been unable to contact the counterparty and no payment has been received please leave the appropriate feedback or report the user as a Non Paying Buyer through your account section.
The final course of action available is to contact us and we will investigate the issue further.
Should you need to contact Munie for any reason please feel free to contact us, Our telephone contact details can be found here.
You could however save time and money by using our live chat here.
Alternatively you could email us here.
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